Job Title: Collection Specialist - Accounts Receivable Team

Our client is a security company in the Duluth, GA area seeking a diligent and detail-oriented Collection Specialist to join their Accounts Receivable team.
The ideal candidate will play a crucial role in managing and collecting outstanding payments from clients, ensuring the timely and accurate collection of receivables, and maintaining strong customer relationships.
You will work closely with both the finance team and clients to resolve issues, reduce overdue accounts, and improve cash flow.

This position is contract to hire.

Key Responsibilities:
• Monitor and manage outstanding accounts receivable, including contacting clients to ensure timely payment.
• Send out reminders and follow up with customers regarding overdue invoices via phone, email, or mail.
• Review aged accounts and develop strategies for collections, prioritizing accounts based on risk and age.
• Collaborate with the finance team to reconcile discrepancies and resolve billing issues or disputes.
• Maintain accurate records of communication with clients, payment agreements, and resolutions in the system.
• Process and record payments, ensuring all transactions are accurate and timely.
• Work with legal or third-party collection agencies when accounts become significantly overdue.
• Analyze account status and provide detailed reports on collection progress to management.
• Maintain customer relations through professional and tactful communication to ensure a positive company image while addressing payment issues.
• Assist in improving internal processes to enhance the efficiency of the collections function.
Qualifications:
• Proven experience in accounts receivable, collections, or a similar role.
• Strong knowledge of collection techniques and payment systems.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational and time management skills.
• Ability to manage multiple priorities and handle difficult customer situations effectively.
• Knowledge of relevant regulations and best practices in debt collection.
• High school diploma or equivalent required;


Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.