About the Role

We are seeking a motivated Collections Representative to join a growing team within the insurance sector. In this role, you will handle outbound calls to follow up on client accounts, update payment statuses, maintain accurate documentation, and help keep accounts current.

This is not a call center environment — it is a professional office setting with stability, training, and growth opportunities. The company is looking to build out a full Collections department, making this a great opportunity for long-term career development.

Key Responsibilities

Make outbound calls to follow up on outstanding client accounts
Document account activity and update payment status
Ensure accurate data entry and maintain organized account records
Communicate with clients in a professional and courteous manner
Support the overall collections process as needed

Requirements

1–2 years of collections experience required
Comfortable handling a high volume of outgoing calls
Strong communication skills, both written and verbal
High attention to detail and accuracy in documentation
Coachable, reliable, and able to work well in a team environment

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.