Title: Collections Representative
Location: Hawthorne, NY 10532 (Onsite)
Assignment: ASAP – 2 months (possibility of extension or temp to hire)
Hours: Monday – Friday: 8am- 5pm EST
Pay: $22.00 an hour – PAID WEEKLY
Special Instructions: Must pass criminal background check

Responsibilities:
• Reviews open invoices to identify delinquent accounts.
• Initiates collection calls.
• Research account discrepancies.
• Communicates collection results/problems with national Account Managers.
• Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts.
• Makes applicable notes in system as to any pertinent collection activity or customer contact. Other duties as assigned.

Education/Skills/Requirements:
• High school diploma or equivalent
• One or more years of related work experience in a customer service/collections environment, demonstrating the ability to provide excellent customer service to all customers.
• Demonstrates a general understanding of Corporate Account selling cycles, S.P.I.N. Model Selling, and the willingness to participate as an active member of a contract negotiation team.
• Demonstrates good knowledge of Microsoft Office including Excel, Word and PowerPoint, and a general knowledge of general database use


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.