We’re looking for a Collections Representative to manage outstanding receivables while providing excellent customer service. The role involves building strong customer relationships and collaborating with credit analysts to resolve payment issues and ensure healthy cash flow.

Key Responsibilities:
Contact customers via phone, email, and other channels to follow up on overdue invoices, maintaining a respectful and customer-focused approach.
Review accounts receivable aging reports, document collection activities, and track payment commitments.
Work with credit analysts to assess customer payment trends, refine credit terms, and resolve disputes or escalations.
Maintain positive customer relationships and provide clear responses to inquiries about account status, billing, and payments.

Qualifications:
Experience in collections, accounts receivable, or customer service in a B2B environment is ideal but not required.
Strong communication and problem-solving skills.
Ability to work collaboratively with cross-functional teams.
Proficiency in Microsoft Office Suite.
Familiarity with credit analysis processes is a plus.

If you’re dedicated to customer service and have a strong customer service background, apply today!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.