Job Summary

We are seeking a Client Services Coordinator for a temp-to-hire opportunity in Downey, CA within the architectural and design services industry. This role is ideal for a customer-focused professional with 3-5 years of experience supporting client accounts, coordinating production-related requests, and helping ensure projects move smoothly from order entry through completion.

The Client Services Coordinator will serve as a key communication link between clients, internal production teams, design resources, and operations staff. This is a strong opportunity for someone who enjoys a fast-paced, detail-driven environment where accuracy, responsiveness, and teamwork directly impact client satisfaction.

This position offers the chance to join a stable and collaborative work environment with supportive leadership, positive teamwork, and the potential for long-term growth through a temp-to-hire path.

Key Responsibilities

- Coordinate client requests, order details, project updates, and production-related communication from initial inquiry through completion.
- Partner with internal departments to track timelines, resolve issues, confirm specifications, and support on-time delivery.
- Maintain accurate client records, job documentation, purchase orders, estimates, and related project information.
- Communicate professionally with clients regarding order status, revisions, scheduling updates, and follow-up needs.
- Support client service, production, and operations teams with administrative coordination, reporting, and workflow updates.
- Identify potential delays, discrepancies, or service concerns and escalate them promptly to the appropriate team members.

Compensation and Benefits

- Pay range: $26.00 to $30.00 per hour.
- Job type: Temp-to-Hire.
- Location: Downey, CA.

Required Qualifications and Skills

- Coordinate client service activity for production, operations, or project-based work.
- Track order details, timelines, documentation, and client communications.
- Support internal teams to help ensure accurate, timely, and high-quality service delivery.
- Resolve routine client questions, scheduling updates, and workflow coordination needs.

- 3-5 years of experience in client services, account coordination, customer support, project coordination, or operations support.
- Strong communication skills with the ability to interact professionally with clients and internal teams.
- Excellent attention to detail and ability to manage multiple priorities in a deadline-driven environment.
- Proficiency with standard office software, data entry, email communication, and documentation management.
- Ability to understand production schedules, order details, project requirements, and service expectations.
- Strong problem-solving skills, follow-through, organization, and commitment to client satisfaction.

Preferred Qualifications

- Experience in architectural services, design services, manufacturing, production, construction materials, or a related project-based environment.
- Experience supporting custom orders, specifications, design documentation, or production workflows.
- Familiarity with CRM systems, ERP systems, order management platforms, or project tracking tools.
- Bilingual communication skills are a plus if aligned with client and team needs.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.