Client Services & Loan Support Specialist
Location: Shreveport, LA
Pay: $17–$20/hr (Based on Experience)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time

About the Role:
We’re looking for a dynamic and detail-oriented professional to join our team as a Client Services & Loan Support Specialist (also known as a Universal Banker). This hybrid role blends customer-facing banking services with behind-the-scenes administrative and loan processing support. If you thrive in a fast-paced environment and enjoy helping people, this could be the perfect fit.

What You’ll Do:

Greet and assist customers with everyday banking needs: deposits, withdrawals, account inquiries
Open new accounts and explain financial products and services
Provide teller support during busy periods or staff absences
Assist loan officers with documentation, application processing, and client follow-up
Perform administrative tasks including data entry, filing, and generating reports
Ensure compliance with bank policies and maintain accurate records
Resolve customer issues with professionalism and escalate when needed
Promote bank services and cross-sell financial products
Collaborate with internal departments to ensure smooth operations
Maintain confidentiality and a high level of customer service
What We’re Looking For:

Minimum 2 years of recent in-office experience, ideally in banking or administrative support
Strong skills in Microsoft Word and Excel
Excellent communication and interpersonal abilities
Ability to multitask and stay organized in a busy environment
High school diploma or equivalent required; coursework in finance or business is a plus
Why You’ll Love It Here:

Competitive hourly pay
Weekday schedule—no weekends!
Growth opportunities in banking and finance
Supportive team environment with training provided

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.