Job ID: 1788432
Reference Code: DS-Client-Service Rep II, III, Senior
Job Summary
We are seeking a Client Service Rep II, III, or Senior Client Service Representative for a direct hire opportunity with a well-established community banking organization. This branch roll is ideal for banking professionals who enjoy building customer relationships, opening accounts, supporting teller operations, and helping clients select the right banking products and services.
This is a strong opportunity for candidates who value a stable banking environment, supportive leadership, positive teamwork, and a customer-focused culture. The role offers exposure to multiple branches, the ability to expand banking knowledge, and a clear path for growth into higher-level client service or branch leadership responsibilities. Successful candidates will enjoy working in a professional, community-oriented setting where service quality, compliance, accuracy, and relationship building are highly valued.
Key Responsibilities
- Open, maintain, and service consumer accounts, with business account support required for higher-level roles.
- Assist customers with banking products, services, account questions, and routine branch needs.
- Process teller transactions accurately while supporting day-to-day branch operations.
- Cross-sell appropriate banking products and services to strengthen client relationships.
- Follow banking regulations, internal procedures, compliance standards, and BSA requirements.
- Travel between assigned branch locations as needed to support staffing and customer service needs.
Compensation and Benefits
- Pay range: $20 to $28.60 per hour.
- Job type: Direct hire.
- Location: Los Angeles, CA,
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Open and service consumer banking accounts while delivering professional customer support.
- Process teller transactions and maintain accurate branch records.
- Cross-sell banking products and support relationship-based client service.
- Float between branch locations to assist with operational and staffing needs.
- 1 to 3+ years of banking teller, client service, or new accounts experience.
- Consumer account experience required.
- Knowledge of banking regulations, including BSA requirements.
- Proficiency with Microsoft Word, Excel, Outlook, and banking systems.
- Strong customer service, communication, and problem-solving skills.
- Ability to work accurately in a regulated financial services environment.
- Professional, dependable, and comfortable supporting multiple branch teams.
Preferred Qualifications
- Business account experience preferred, especially for Client Service Rep III and Senior CSR levels.
- Experience supporting complex account openings or business banking relationships.
- Prior experience in a floating branch, universal banker, personal banker, or senior teller role.
- Ability to assist with branch leadership responsibilities for senior-level openings.