Now Hiring: Client Care Specialist – Administrative Focus
Employment Type: Full-Time

We are seeking a professional and detail-oriented Client Care Specialist with a strong administrative background to join our team. This role is ideal for someone who excels in client communication, data accuracy, and administrative support within a professional services environment.

Please note: This is an on-site position. Remote work is not available. Only local candidates will be considered.

About the Role
As a Client Care Specialist, you will be the first point of contact for our clients, providing exceptional service while supporting internal operations. You’ll manage client communications, perform high-volume data entry, and ensure accurate documentation and scheduling.

Key Responsibilities
Serve as the primary contact for client inquiries via phone and email
Perform accurate and efficient data entry and document management
Maintain and update client records and service logs
Schedule appointments, coordinate meetings, and manage calendars
Prepare reports, correspondence, and internal communications
Support internal teams with administrative and client service tasks
Ensure a high level of professionalism and confidentiality in all interactions
Qualifications
Minimum 3 years of experience in an administrative or client service role
Strong data entry and typing skills (50+ WPM preferred)
Excellent phone etiquette and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Exceptional attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Must be local to be considered- no out of area candidates please
Must be able to provide two professional references from previous supervisors
Preferred Experience
Experience in a professional services environment (e.g., healthcare, legal, finance, consulting)
Familiarity with CRM systems or client management software
Background in handling confidential or sensitive client information
What We Offer
Competitive salary based on experience
Comprehensive benefits package
Paid time off and holidays
Opportunities for professional development
A supportive and collaborative team environment
How to Apply
Please submit your most recent and updated resume. Candidates must be able to provide two professional references from previous supervisors. Only applicants who are local to the area will be contacted for an interview. Remote work is not available for this position.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.