Job Title: Clerical Assistant

This position will go hybrid 2 days at home/ 3 days in office after the first 6 months.

Summary/Objective:
-Performs a variety of clerical and customer service tasks related to medical verification, as directed by the Supervisor.

-Run daily reports to verify attendance for initial medical appointments.
-Confirm initial visits with medical providers and ensure billing information is accurate.
-Request initial evaluation and diagnostic reports, distribute them to the appropriate staff once received.
-Fax weekly attendance logs and input attendance or discharge dates for all medical appointments.
-Make daily calls to facilities to confirm attendance and gather future appointment information for any outstanding attendance logs
-Update and maintain the database with new information obtained from calls and reports.
-Contact providers daily to collect necessary documents for files, including PT reports, prescriptions, signed Plans of Care, and other documentation. Save and distribute documents as needed.
-Assist in managing utilization for specialized accounts.
-Document case files appropriately, noting all calls, issues, and reports received.
-Ensure personnel, client, donor, and volunteer files are securely stored, maintaining privacy and confidentiality.



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.