Job ID: 1796943
Reference Code: LK-Claims-Intake Administrator
Job Summary
We are seeking a Claims Intake Administrator for a temp-to-hire opportunity in Overland Park, KS. This role supports a Risk & Insurance claims team by managing the intake, documentation, routing, and processing of claim information with accuracy and efficiency.
This is an excellent opportunity for a detail-oriented administrative professional who enjoys organized processes, document management, data entry, and working with internal teams. The Claims Intake Administrator will play an important behind-the-scenes role in keeping claim files accurate, complete, and moving through the proper workflow.
The work environment is collaborative, process-driven, and supportive, making this a strong fit for someone who values teamwork, clear communication, and the opportunity to grow within claims administration, insurance support, or risk management operations.
Key Responsibilities
- Receive, review, and process new claim information submitted from branch locations.
- Follow up with internal stakeholders to obtain accurate and complete claim documentation.
- Set up and maintain claim files within an RMIS platform according to established procedures.
- Report claims to insurance carriers or third-party administrators as directed.
- Review, document, attach, and route claims-related correspondence, including medical bills, legal notices, adjuster communications, and supporting documentation.
- Code and process invoices while ensuring proper claim association, documentation, and file organization.
Compensation and Benefits
- Salary range: $50,000 to $55,000 per year.
- Employment type: Temp-to-hire.
- Location: Overland Park, KS.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage accurate claims intake, documentation, and file setup within claims management systems.
- Process and route claims-related correspondence, invoices, and supporting documentation.
- Maintain organized claim records across multiple document and claims management platforms.
- Support the claims team with reporting, file management, and administrative workflow needs.
- High school diploma or equivalent required.
- 0 to 2 years of experience in an administrative, insurance, claims intake, data entry, or customer service role preferred.
- Proficiency with Microsoft Office, including Excel, Outlook, and Word.
- Ability to quickly learn claims management and document management systems.
- Strong data entry accuracy, document handling, and recordkeeping skills.
- Ability to review, classify, organize, and route claims documentation.
- Excellent organizational and time management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to accuracy.
- Clear written and verbal communication skills.
- Customer service mindset with the ability to work effectively with internal partners.
- Ability to handle sensitive information with professionalism and discretion.
Preferred Qualifications
- Associate degree preferred.
- Previous experience processing documents, mail, invoices, customer requests, or insurance-related paperwork.
- Prior exposure to insurance, claims administration, risk management, or RMIS platforms.
- Experience maintaining records across multiple systems or document management tools.