Now Hiring: Case Manager
Location: Downtown Los Angeles
7 needed – temp to hire
$21.00-$24.00 per hour

About the Role
We are seeking a dedicated and compassionate Case Manager to provide high-quality supportive services and maintain comprehensive client records. This role is responsible for monitoring client progress for extended periods (up to 2 years), delivering program services, and supporting individuals involved in the criminal justice system. The ideal candidate is empathetic, organized, and passionate about helping clients achieve long-term stability and success.


Key Responsibilities
Client Services & Case Management
• Deliver program services and support participants throughout program enrollment
• Conduct comprehensive needs assessments considering physical, mental, emotional, social, and substance abuse needs
• Develop, review, and update Client Management Plans (CMPs)
• Monitor participant progress and coordinate with corrections and clinical staff
• Provide ongoing problem-solving support and transition planning
Documentation & Compliance
• Maintain accurate and timely documentation in client files using CaseTrack software
• Record services provided, employment progress, counseling sessions, referrals, and incident reports
• Compile program statistics and prepare reports as required
• Present client cases in team and clinical review meetings
Counseling & Program Facilitation
• Conduct individual, small group, and large group counseling sessions
• Facilitate workshops such as relapse prevention, life skills, and money management
• Provide aftercare services in accordance with program requirements
Collaboration & Outreach
• Network with community agencies and social service providers to coordinate referrals
• Work closely with supervisors, clinical staff, and casework team members
• Travel locally to provide outreach and client support (65–75% of workday)


Qualifications
Education & Experience
• Bachelor’s degree in social sciences or related field OR
• High school diploma with at least 2 years of experience providing supportive services to criminal justice or related populations
• Preferred: 3 years of case management or counseling experience in social services, criminal justice, or substance abuse programs

Knowledge, Skills & Abilities
• Strong empathy and excellent listening skills
• Knowledge of social services, corrections, mental health, and substance abuse systems
• Excellent communication, documentation, and organizational skills
• Ability to advocate effectively for clients
• Ability to work independently and as part of a team


Work Environment & Physical Requirements
• Combination of office and field-based work
• Ability to sit, stand, walk, and lift up to 25 lbs.
• Frequent interaction with clients, staff, and community partners


Why Join Us?
• Meaningful work supporting individuals in rebuilding their lives
• Collaborative and mission-driven team environment
• Opportunity to make a lasting impact in your community

Apply today or message me directly to learn more!


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.