Are you organized, proactive, and passionate about providing excellent customer service? Join a growing team as a Case Manager in West Nashville, where you’ll play a key role in guiding clients through the underwriting process and ensuring smooth, efficient case management.

Why You’ll Love This Opportunity

• Steady Schedule & Work-Life Balance – Monday through Friday, 8 AM–5 PM, so you can enjoy evenings and weekends off.
• Competitive Pay – Earn $18.50/hr while gaining valuable experience in insurance case management.
• Professional Growth – Learn the ins and outs of underwriting, client service, and process management in a supportive environment.
• Impactful Work – Be the key liaison that helps clients navigate the insurance process successfully, making a difference every day.

What You’ll Do

• Manage assigned cases efficiently, reviewing and taking action at the proper intervals.
• Facilitate the underwriting process by contacting doctors’ offices, insurance carriers, brokers, vendors, and other stakeholders.
• Ensure cases are approved as quickly as possible by following all required procedures.
• Accurately enter applications and document each file using the Agent Front (or designated) system.
• Handle your caseload effectively to meet assigned quotas.
• Communicate with clients and partners via phone and email in a timely, professional manner.

Who We’re Looking For

• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Self-motivated, proactive, and able to handle multiple tasks efficiently.
• Previous experience in insurance, case management, or customer service.

Take the next step in your career and join a company that values your contributions, provides a predictable schedule, and offers opportunities to grow professionally while making a real difference in clients’ lives.


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.