Call Center Sales Manager
Greenville, SC
Direct Hire
$120,000 + Commission

A telehealth services organization in Greenville is seeking an experienced Call Center Sales Manager to lead a high-performing inside sales team. This role is responsible for managing sales representatives who handle inbound and outbound leads, converting prospective customers into active members. The ideal candidate has proven experience successfully leading call center sales teams, coaching agents, and driving strong conversion results in a high-volume environment.

This leader will oversee daily sales operations, coaching, hiring, and performance management for a team of inside sales representatives. Responsibilities include monitoring sales performance metrics, optimizing call workflows and scripts, collaborating with internal teams to improve leads, and ensuring a professional customer experience. Success in this role requires a hands-on manager who is comfortable analyzing data, developing sales talent, and holding teams accountable to performance targets.

Qualifications

Minimum 2+ years managing a call center sales team

Demonstrated success leading teams that meet or exceed sales and conversion goals

Experience with CRM platforms and call center technology

Strong coaching, leadership, and performance management skills

Experience in healthcare services, insurance or regulated environments is highly preferred.

Compensation includes $120K+ base salary plus commission, full benefits, retirement plan, unlimited PTO, and paid holidays.


Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.