JOB DUTIES
• Deliver exceptional client service in a high-volume production environment Manage assigned processes and inventory to meet deadlines.
• Effectively display the ability to manage time well by completing all work types within the established deadlines, set appropriate work-related priorities, concentrate on the main objectives, and avoid unnecessary interruptions.
• Research, collect and fill gaps for missing data to ensure accuracy.
• Utilize various tools to analyze, query, and manipulate data according to defined business procedures Adhere to all required company and client driven standards and/or Service Level Agreements (SLAs)
• Duties may vary based on area of focus (Payments, Refunds, Procurement, Field Procurement, Non-Escrow, Funds Management, Flood Search, Tax Search, Data Integrity, Commercial Tax, Mail Correspondence)

JOB QUALIFICATIONS
• High school diploma, GED or equivalent required; college degree preferred 1+ years of relevant experience, or relevant education in lieu of experience Client service-oriented experience preferred
• Ability to provide exceptional client service in a high-volume production environment Ability to manage time, set priorities and meet deadlines Intermediate computer skills with strong aptitude to learn new systems and applications
• Ability to understand basic property related documentation from a variety of sources.
• Strong analytical and critical thinking to synthesize information from multiple sources to resolve problems.
• Detailed oriented to process data accurately Ability to collaborate with others and provide status updates.
• Strong verbal and written communication skills Willingness to learn, adapt, and grow



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.