A well-established and growing company in the fire protection equipment industry is seeking a professional Customer Service Representative to join its Fresno office. This is an excellent opportunity for a customer-focused individual who values professionalism, accuracy, and teamwork in a stable, business-oriented environment with growth potential.

Key Responsibilities

Serve as the primary point of contact for customers via phone and email
Provide excellent customer service with professional phone etiquette
Enter and maintain accurate customer and order data
Assist with inquiries, order status updates, and general account support
Coordinate internally with operations and sales teams to ensure timely service
Maintain organized records and documentation
Uphold company standards for professionalism, accuracy, and responsiveness

Required Qualifications

Proven Customer Service Representative (CSR) experience
Strong professional phone presence and communication skills
Solid computer skills with confident data entry ability
Attention to detail and strong organizational skills
Ability to multitask and work efficiently in a fast-paced office environment
Dependable, punctual, and team-oriented
Able to pass a drug screening

Work Environment & Culture

100% in-office role
Professional, structured, and team-oriented culture
Stable company with growth potential

Why Consider This Opportunity?

Competitive hourly pay (Up to $20 DOE)
Temporary-to-permanent pathway
Benefits available upon conversion
Join a specialized industry with long-term stability

How to Apply?
Please send your resume to k a r l a m@appleone.com under the subject of "Call Center Representative"

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.