We are hiring Call Center Agents.

RESPONSIBILITIES:
* Handle up to 100 calls per day.
* Process customer purchase orders and send order confirmations.
* Manage sales promotions effectively.
* Onboard new customers and maintain service for existing accounts.
* Notify customers of out-of-stock or discontinued items and suggest suitable alternatives.

QUALIFICATIONS:
* 1-2 years of experience in customer service call center.
* Proficient in computer skills, including Excel, Word, and Outlook.
* Detail-oriented with exceptional organizational and interpersonal skills.
* Must be able to prioritize effectively, multitask, and work well as part of a team.

HUGE PLUS:
* Bachelor's degree
* Bilingual in Spanish or Mandarin.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.