Overview
We are seeking a detail-oriented and analytical CRM Systems Analyst to support, maintain, and optimize our CRM platform. This role will focus on data integrity, system configuration, reporting, and user support, helping teams effectively manage relationships and make data-driven decisions.

Responsibilities

Administer and maintain CRM systems (Raiser’s Edge and/or Salesforce)

Manage data integrity, imports, exports, and deduplication

Build and maintain reports, dashboards, and analytics

Support users with training, troubleshooting, and best practices

Collaborate with cross-functional teams to gather requirements and implement enhancements

Document system processes, workflows, and changes

Assist with integrations and system upgrades as needed

Requirements

2+ years of experience working with Raiser’s Edge and/or Salesforce

Strong understanding of CRM data structure and reporting

Experience with data management, validation, and quality control

Proficiency with Excel and data analysis tools

Excellent problem-solving and communication skills

Ability to work independently and manage multiple priorities

Must meet minimum qualifications to be considered




Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.