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COO

Job ID: 1772216
OA Reference: COOHM

  • $130,000 to $140,000
  • Guaynabo, 00968

We are partnered with a growing financial institution with operations in Miami and Puerto Rico that is seeking an experienced, bilingual Chief Operating Officer (COO) to oversee day-to-day banking operations, digital service delivery, and execution of strategic initiatives. This is a senior executive role reporting directly to the CEO, with regular collaboration across the executive leadership team and Board.

Travel between Miami and Puerto Rico is required and essential to this role. Candidates must be comfortable and available to travel as business needs dictate.

Position Overview
The COO is responsible for ensuring operational excellence, regulatory compliance, and scalability within a digital-first banking model. A critical component of this role is serving as the executive owner and sponsor of a core banking system migration, ensuring business continuity, regulatory alignment, and successful execution across all functions.

Key Responsibilities
Partner with the CEO and executive leadership team to drive operational strategy, digital transformation, and governance across Miami and Puerto Rico operations
Oversee day-to-day banking operations, ensuring regulatory compliance, operational resilience, and scalable service delivery
Serve as executive owner of the core banking system migration, leading cross-functional teams and third-party vendors
Establish governance, timelines, testing, and cutover plans to ensure a smooth, compliant system conversion
Act as a primary executive liaison with regulators, auditors, and internal risk/compliance teams
Monitor performance through KPIs, reporting, and operational controls to support growth and risk management

Qualifications & Experience
7+ years of senior leadership experience in banking, fintech, or regulated financial services
Direct experience leading or overseeing a core banking system implementation or conversion
Strong understanding of banking operations and technology-driven banking models
Proven experience working with federal banking regulators, auditors, and examiners
Demonstrated ability to lead complex, cross-functional initiatives in highly regulated environments
Fully bilingual in Spanish and English (required)
Willing and able to travel regularly between Miami and Puerto Rico

Equal Opportunity Employer / Disabled / Protected Veterans

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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Bilingual English/Spanish, banking experience, senior leadership

AppleOne Representative Contact Info

Account Executive:
Heather
Branch Phone:
Location:
Boca Raton, FL