TITLE: CONSTRUCTION WARRANTY CUSTOMER SERVICE REPRESENTATIVE
ABOUT THE JOB: Apply now! We are seeking an experienced candidate for the role of Home Construction Warranty Customer Service Representative. Responsibilities include being the primary point of contact between the company and customer responding to customer concerns, meeting with the Superintendent and team members, conducting pre walk-throughs to inspect items such as appliances, plumbing, etc., evaluate warranties, schedule and supervise warranty repairs, post-inspection walk-throughs, final sign-offs, maintain thorough documentation and ultimately delivering a quality new home to satisfied customers.
PERKS & BENEFITS:
• Excellent benefits
• Competitive pay range
SKILLS & QUALIFICATIONS:
• Minimum 3-5 years of experience in home construction warranty and applicable warranty laws.
• Must have professional communication and presentation, as this role serves as a direct liaison between the company and the customer.
• Top notch customer service skills and experience with a high level of ethics, honesty and integrity.
• Strong proficiency in Microsoft Office and construction-based software.
• Strong analytical, organizational, time management skills and problem-solving skills
• Perform well under deadlines and can manage multiple responsibilities in a fast-paced environment.
• Possess and conduct work with the highest ethical standards
• Ability to enter data accurately and efficiently into computer software and systems
• Ability to emphasize safety as a top priority
HOW TO APPLY:
• Send a Microsoft Word version of your resume to Kristin Sweeney at AppleOne.
• Apply at www.appleone.com/apply



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.