Job Summary:
We are seeking an experienced B2B Collections Supervisor who enjoys leading teams, improving processes, and driving timely resolution of past due accounts in a fast-paced manufacturing environment.

The Collections Supervisor will oversee a team of collectors, manage weekly AR aging activity, support customer account resolution, and partner with internal departments to address billing and payment discrepancies. This is a strong opportunity for a detail-oriented leader who values teamwork, supportive leadership, operational stability, and the chance to make a measurable impact on cash flow and customer account performance.

Key Responsibilities:
- Supervising, mentoring, and training a team of 5 collectors, providing guidance, performance support, and development opportunities.
- Managing the collections process for past due accounts, including 30, 60, and 90+ day balances, discrepancies, follow-up activity, and escalation needs.
- Leading B2B collections efforts through customer calls, emails, demand letters, reminder letters, and coordination with collection agencies when needed.
- Monitoring weekly AR aging reports, online payments, paid order status, credit holds, credit limit recommendations, and timely order releases.
- Collaborating with billing, cash applications, sales, customer service, and other internal teams to resolve account issues and payment discrepancies.
- Preparing weekly summary reports and AR collections performance updates for management review.


- Salary Range: $84,000 to $85,000 per year, DOE.
- Job Type: Direct Hire.
- Schedule: Monday through Friday, 7:00 AM to 4:00 PM.
- Location: Santa Fe Springs, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.