Responsibilities:
We are looking for a highly qualified SAP Technical Consultant to join our team in our Atlanta office. This role is integral to achieve success of business adoption throughout the program. This person will mentor business and HR Innovation & Experience partners in developing and implementing technical solutions, aiming to improve process efficiency for central initiatives. This role will support our internal roadmap of initiatives for Human Resources, which will include partnering with technology specialists in the modernizations of tools and methods with an emphasis on Talent systems.
Summary of responsibilities (not comprehensive of all tasks):
• Works as part of a team of systems experts who are identified to improve efficiency and drive central initiatives and projects forward.
• Partners closely with the broader HR Innovation & Experience operational team, operations solution partners, and Business users to define business requirements, assess technology needs, and drive the continuous improvement of Talent system features in-line with a unified release strategy.
• Aids work stream in driving towards enhanced experience and functionality as it relates to Talent programs including, but not limited to; collaborate on Talent annual processes, support an ongoing onboarding solution, and resolve technical issues within the Talent Management system.
• Works closely with different teams, such as IT development, IT operations, and business operations, to resolve challenging customer and partner concerns that involve multiple processes and systems.
• Collaborates with other Delta IT groups to address technical issues and establishes and monitors customer concerns.
• Assists with the implementation and coordination of business process changes, data accuracy audits and end user training.
• Contributes to HR projects as a crucial member of a multi-functional team to support the delivery for HR Services.
• Works with HR partners, HR SAP COE, and technology partners to rollout plans for deployment of new products and features, as well as coordinates and prioritizes system defect resolution and enhancements in support of the HR COEs.
• Supports the development and maintenance of product roadmaps and feature definitions.
• Assesses and presents the business value, risks, and intent behind new products and features to customers.
• Performs complex work operating various data applications and collects information, analyzes data and generates reports.
• Accountable for aiding in the successful operationalization and continuous improvement of product features.
• Provides input in the configuration or modification of currently established processes and procedures to drive efficiency.
• Proactively data mines system jobs, reports and interfaces for systematic issues, potential issues, process improvements and automations.
• Ensures all processes align with Delta's policies and procedures and apply widely accepted standards throughout the product lifecycle.
• Practices safety-conscious behaviors in all operational processes and procedures.

Equal Opportunity Employer / Disabled / Protected Veterans

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