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Branch Operations Specialist

Job ID: 1758592
OA Reference: MamAB

  • $80,000 to $95,000
  • Los Altos, 94022


Are you a detail-oriented banking professional with a passion for operational excellence and regulatory compliance? Growing Financial Institution seeks a **Deposit and Payments Operations Officer** to lead and manage our deposit and payment processing functions. This is a high-impact role where you’ll collaborate across departments to ensure secure, efficient, and seamless operations.

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"Key Responsibilities Include"
**Deposit Operations**
- Oversee daily processing of deposit accounts (checking, savings, time deposits).
- Ensure accurate transaction posting and resolve exceptions or disputes.
- Drive process improvements to enhance efficiency and reduce costs.
- Support cross-functional initiatives and scale operations as the bank grows.

**Payments Operations**
- Manage domestic and international wires, ACH (RDFI/ODFI), checks, and card transactions.
- Ensure compliance with NACHA, Fedwire, and other payment standards.

**Regulatory Compliance**
- Ensure adherence to NACHA, Reg E, UCC Article 4A, BSA/AML, and KYC regulations.
- Maintain documentation for audits and regulatory reporting.
- Support internal and external audit processes.

**Customer Service & Support**
- Provide technical guidance on ACH, wires, checks, and card transactions.
- Collaborate with finance, compliance, and treasury teams to resolve issues.

**Reporting & Reconciliation**
- Prepare regular reports on deposit and payment activities.

**System Management**
- Maintain and enhance payment systems and platforms.
- Support system upgrades and evaluate new technologies.

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**Education & Experience**
- Bachelor’s degree in Finance, Business Administration, or related field.
- 3–5 years of banking operations experience, with a focus on payments.

**Skills & Knowledge**
- Expertise in ACH, wire transfers (Fedwire/SWIFT), check processing, and card networks.
- Strong understanding of payment regulations and compliance.
- Analytical mindset with excellent problem-solving skills.
- Proficiency in core banking systems and Microsoft Office Suite.

**Preferred**
- NACHA Accredited ACH Professional (AAP) or National Check Professional (NCP) certification.
- Experience with Fedwire, SWIFT, or prop

Direct HIre--Easy Freeway Access-Amazing Benefits--Ask for MaryAnn

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

3-5 years of banking operations experience.
Strong communication and presentation skills.

AppleOne Representative Contact Info

Account Executive:
Maryann
Branch Phone:
Location:
Santa Clara, CA