Job Summary
We are seeking an experienced Branch Manager for a direct hire opportunity with a full-service banking and consumer lending organization in Los Angeles, CA. This role is ideal for a banking leader with a strong background in branch operations, deposit growth, sales management, customer service, compliance, and team development.
The Branch Manager will oversee daily branch performance, lead and coach branch employees, strengthen customer relationships, support community engagement, and ensure operational excellence. This is an in-office leadership role offering stability, visibility, and the opportunity to make a measurable impact on branch growth and customer experience.
This opportunity is well suited for a hands-on manager who enjoys building high-performing teams, creating a welcoming branch environment, and working with supportive leadership to achieve sales, service, compliance, and community banking goals.
Key Responsibilities
- Manage the daily operations of a full-service bank branch, including customer service, sales performance, compliance, security, safety, and operational controls.
- Lead, coach, hire, train, and develop branch employees while conducting regular performance conversations, evaluations, and staffing support.
- Drive branch growth through deposit acquisition, relationship building, outbound calling, customer profiling, referrals, and local business development.
- Monitor branch performance, expenses, audits, reports, overdrafts, exceptions, and compliance with internal policies and state and federal banking regulations.
- Resolve complex consumer and business account issues while modeling a customer-first service culture and coaching the team to deliver an exceptional branch experience.
- Represent the branch in the local community, support CRA-related initiatives, and participate in professional, civic, or business organizations.
Equal Opportunity Employer / Disabled / Protected Veterans
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The pay transparency policy is available here:
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage branch operations, sales performance, compliance, customer service, staff development, and daily banking activities.
- Develop and execute branch sales strategies focused on deposit growth, customer retention, relationship expansion, and community engagement.
- Lead coaching, performance management, hiring, training, scheduling, and ongoing development for branch employees.
- Oversee operational quality control, audit readiness, transaction approvals, reporting, overdraft decisions, and regulatory compliance.
- Minimum of 7 years of experience in a branch banking environment.
- Minimum of 5 years of branch management experience.
- Minimum of 3 years of experience managing complex business and consumer accounts.
- Proven sales ability with documented branch growth and deposit generation success.
- Experience hiring, training, coaching, developing, and managing employee performance.
- Strong knowledge of branch banking operations, customer service standards, sales processes, audit practices, and compliance requirements.
- Ability to interpret branch performance trends, monitor dashboards and reports, and take corrective action when needed.
- Excellent interpersonal, verbal, and written communication skills.
- Strong leadership, team-building, customer service, problem-solving, and decision-making abilities.
- Active involvement in business-related local community organizations, such as a Chamber of Commerce, Rotary, or similar groups.
- Proficiency with Microsoft Word, Excel, Outlook, and banking software programs.
- Ability to work flexible hours, including beyond scheduled hours when business needs require.
- Current California driver’s license and access to a properly insured vehicle for work-related duties.
Preferred Qualifications
- Notary Public preferred.
- Experience supporting CRA programs, community banking initiatives, and local volunteer or civic engagement activities.
- Strong network within the Los Angeles business community or local market area.