Job Summary
We are seeking an experienced Branch Manager for a full-time, direct hire opportunity in Rocklin, CA within the banking and consumer lending industry. This role is ideal for a retail banking professional with strong branch operations experience, leadership ability, and a customer-first approach.
The Branch Manager will play a key role in supporting daily branch performance, operational excellence, regulatory compliance, employee development, and client satisfaction. This is a strong opportunity for someone who enjoys leading teams, improving processes, resolving customer needs, and contributing to the overall success of a local branch environment.
This position offers a collaborative, service-focused workplace with supportive leadership, ongoing training, and meaningful career development potential. The right candidate will join a stable banking environment where teamwork, accountability, customer relationships, and operational integrity are valued.
Key Responsibilities
- Oversee daily branch operations to ensure accurate, efficient, and compliant transaction processing and customer service delivery.
- Support branch leadership in achieving operational, service, compliance, risk management, and financial performance goals.
- Monitor branch controls, cash operations, balancing procedures, vault management, audits, and internal review readiness.
- Coach, mentor, and support branch employees to maintain strong performance, service standards, and operational accuracy.
- Resolve escalated customer concerns professionally while identifying effective solutions and relationship-building opportunities.
- Collaborate with internal business partners to improve processes, enhance customer experiences, and support branch growth.
Compensation and Benefits
- Salary range: $70,000 to $105,000 per year.
- Job type: Full-time, direct hire.
- Location: Rocklin, CA.
- Competitive compensation and comprehensive benefits package.
- Ongoing training and professional development programs.
- Leadership development and career advancement opportunities.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage daily retail banking branch operations, including transaction processing, service delivery, and operational controls.
- Support audit preparation, regulatory compliance, risk management, and corrective action processes.
- Lead, coach, and develop branch staff to meet service, operational, and performance expectations.
- Manage cash handling, balancing procedures, vault controls, and approval of operational transactions within assigned authority.
- High school diploma or equivalent required.
- Associate’s or Bachelor’s degree preferred.
- Minimum of 3 to 5 years of banking experience with progressive operational responsibilities.
- Strong understanding of branch operations, deposit products, banking policies, procedures, and regulatory compliance requirements.
- Experience with cash handling, audits, internal controls, operational risk, and branch security standards.
- Proficiency with banking systems and Microsoft Office applications.
- Excellent communication, leadership, customer service, and problem-solving skills.
- Strong attention to detail, sound judgment, organizational ability, and commitment to service excellence.
Preferred Qualifications
- Previous supervisory, team lead, or branch operations leadership experience.
- Knowledge of consumer banking, business banking, and relationship-based financial products and services.
- Experience supporting branch sales, customer relationship-building, and referral initiatives.
- Familiarity with branch performance metrics, operational reporting, audits, and regulatory examinations.