We are seeking a results-driven Branch Manager to lead all aspects of a full-service bank branch. This role oversees daily operations, customer service, sales strategies, staff management, and regulatory compliance, ensuring a high-performing team and exceptional customer experience.

Key Responsibilities:
Leadership & Team Development:
• Hire, coach, and mentor branch staff to meet performance and service standards
• Conduct monthly 1-on-1s and annual performance reviews
• Address performance issues and ensure appropriate staffing levels
Branch Operations:
• Ensure compliance with policies, procedures, and banking regulations
• Oversee audits, certifications, approvals, and daily branch operations
• Manage branch profitability, cost control, and reporting
Client Service & Retention:
• Lead by example in delivering superior customer service
• Resolve client issues promptly and professionally
• Promote a positive, welcoming customer environment
Sales & Business Development:
• Develop and execute strategies to grow deposits and new accounts
• Coach staff on relationship building and product knowledge
• Partner with internal teams for cross-selling opportunities
• Refer small business credit needs to loan officers
Community Involvement:
• Represent the bank in local organizations and community events
• Complete at least 10 CRA volunteer hours annually

Qualifications:
• 7+ years banking experience; 5+ years in branch management
• Proven success in sales leadership and branch growth
• Strong knowledge of consumer and complex business accounts
• Effective communication, coaching, and conflict resolution skills
• Proficient in MS Office and banking software
• Notary Public preferred
• Valid CA driver’s license and reliable transportation required


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.