NATURE OF THE POSITION

Assist Biomedical Service Technicians and the Supervisor in the tasks of installation, service, and repair of equipment with the objective of providing the highest quality service to our clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE POSITION

Perform diagnostics, repairs, and preventive maintenance on laboratory equipment that requires low or minimal complexity.

Assist Biomedical Service Technicians and the Supervisor with equipment installations and repairs.

Calibrate and certify low-complexity equipment.

Communicate with clients to gather information regarding equipment issues.

Prepare and submit to the immediate supervisor a daily report of diagnostics and services performed.

Submit the completed service sheet (ISO) upon completion of each service.

Continuously study and review equipment manuals in order to gain proficiency.

Participate in required trainings, take notes, study the material, and achieve the level of mastery needed to provide quality service.

Ensure that all interactions with clients are professional, courteous, and helpful at all times.

Consistently comply with the department’s established parameters for quality, timeliness, responsiveness, and execution.
ACADEMIC PREPARATION

Bachelor’s degree in Computer Science, Information Systems, or a related field, or

Associate degree in Biomedical Equipment Repair or equivalent.

PROFESSIONAL EXPERIENCE

Minimum of one (1) year of customer service experience and at least 120 hours of practice performing tasks similar to those of a Biomedical Services Base Technician.



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.