Job Summary

We are seeking a detail-oriented Billing Coordinator/Admin for a direct hire opportunity with a professional accounting services office in AZ. This role is ideal for an administrative professional who enjoys client interaction, organized office operations, billing support, and working closely with leadership in a small, team-focused environment.

The Billing Coordinator/Admin will serve as a key point of contact for clients, helping keep the office running smoothly while supporting client files, scheduling, billing activity, CRM updates, email correspondence, and day-to-day administrative needs. This is a great opportunity for someone who values professionalism, confidentiality, reliability, and being part of a supportive office where every team member contributes to client service and business success.

Key Responsibilities

- Answer phones, schedule appointments, and provide a professional first impression for clients.
- Maintain client files, update CRM records, track project status, and assist with workflow organization and prioritization.
- Support billing-related tasks AP/AR, payment communications, setting up tax files and assist with processing tax returns, client onboarding emails, scanning, copying, and general administrative documentation.
- Respond to client inquiries by phone, email, website, and resolving questions when possible and taking detailed messages when follow-up is needed.
- Assist with professional email correspondence, client follow-up, referral partner communication, and putting together client proposals.

Compensation and Benefits

- Pay range: $17.00 to $20.00 per hour.
- Job type: Direct hire.
- Location: AZ
- Work arrangement: Remote

Required Qualifications and Skills

- Answer phones, schedule appointments, and provide professional office support.
- Maintain client files, CRM records, billing support tasks, and project status updates.
- Accounts Payable, Accounts Receivable
- Preparing tax returns
- Manage professional email correspondence, client inquiries, appointment confirmations, and administrative follow-up.
- Support daily office operations, document handling, marketing communications, and workflow coordination.

- 2 to 3 years of administrative experience dealing directly with clients and the public, or customer service experience combined with related administrative and accounting experience.
- Strong Microsoft Word, Excel, Outlook,  typing, and 10-key skills.
- Experience with CRM software or the ability to quickly learn systems such as Ignition or similar platforms.
- Strong attention to detail, time management, organization, note-taking, and ability to shift priorities throughout the day.
- Excellent verbal and written communication skills, including grammar, punctuation, professional email writing, and document review.
- Professional phone presence with confidence making and answering calls, assisting existing clients, and speaking with potential new clients.
- High level of discretion and professionalism when handling sensitive client data.
- Reliable attendance, strong work ethic, and ability to work effectively in a fully in-office role.
- Ability to multitask with composure in an environment with frequent interruptions.
- Associates Degree or Bachelor’s Degree strongly preferred.

Preferred Qualifications

- QuickBooks experience.
- Canopy experience.
- Prior experience in a professional services, accounting, tax, bookkeeping, financial, or client-service office environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.