Job Summary Required Qualifications and Skills
We are seeking a detail-oriented Billing Coordinator for a direct hire opportunity in Monrovia, CA within the consumer packaged goods manufacturing industry. This role is ideal for a billing, order processing, or customer service professional who enjoys working with accurate data, customer orders, invoices, and cross-functional teams.
The Billing Coordinator will support timely and accurate billing by processing customer orders, preparing invoices, verifying pricing, and resolving discrepancies. This is a great opportunity to join a stable, team-focused environment where accuracy, communication, and dependable customer support are valued. The position offers exposure to accounting, sales, shipping, logistics, EDI transactions, and customer portals, creating a strong path for continued growth in accounting operations or order management.
Key Responsibilities
- Enter and process customer orders accurately and in a timely manner.
- Review order details, including customer information, product details, quantities, pricing, purchase orders, and shipping documentation.
- Prepare and process customer invoices using QuickBooks and internal systems.
- Submit invoices through EDI, email, RetailLink, and other customer-specific portals.
- Research and resolve invoice discrepancies, pricing issues, rejected invoices, and customer deductions.
- Communicate professionally with customers and internal teams, including Sales, Accounting, Shipping, and Logistics.
Compensation and Benefits
- Pay range: $25.00 to $28.00 per hour.
- Job type: Direct hire.
- Location: Monrovia, CA.
- Process customer orders and verify billing details for accuracy.
- Prepare, submit, and reconcile customer invoices.
- Maintain customer billing records, portal documentation, and EDI transaction details.
- Resolve billing discrepancies while supporting customer service and internal communication.
- High school diploma or equivalent required.
- 1 to 2 years of relevant experience required.
- Experience in billing, order processing, invoicing, customer service, distribution, food manufacturing, or a related environment.
- Proficiency with QuickBooks, ERP or order management systems, Microsoft Office, EDI platforms, and customer portals.
- Strong data entry accuracy and attention to detail.
- Ability to review pricing, purchase orders, invoices, and supporting documentation.
- Strong organizational skills with the ability to manage multiple orders and billing priorities.
- Professional communication skills and the ability to provide responsive customer support.
- Ability to follow company policies related to food safety, quality standards, workplace safety, and GMP requirements.
Preferred Qualifications
- 2+ years of experience in billing, order processing, customer service, food manufacturing, distribution, or a related field preferred.
- Experience with RetailLink or similar customer portals preferred.
- Bilingual English/Spanish skills a plus.
- Experience supporting invoice reconciliation, deductions, rejected invoices, or pricing discrepancy resolution preferred.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.