Job Summary Required Qualifications and Skills
We are seeking a detail-oriented Billing Coordinator for a direct hire opportunity in Monrovia, CA. This role is ideal for a billing, order processing, or customer service professional who enjoys working with numbers, systems, customer accounts, and internal teams in a fast-paced manufacturing environment.
The Billing Coordinator will support accurate customer order entry, invoice processing, billing documentation, and discrepancy resolution. This position offers the opportunity to work closely with Sales, Accounting, Shipping, Logistics, and customers while contributing to timely and accurate payment processing.
This is a strong opportunity for someone who values stability, teamwork, supportive leadership, and a role where accuracy and follow-through make a direct business impact.
Key Responsibilities
- Accurately enter, review, and process customer orders, including customer information, product details, quantities, pricing, and purchase order requirements.
- Prepare and process customer invoices using QuickBooks, ERP/order management systems, EDI platforms, email, RetailLink, and customer-specific portals.
- Verify invoice accuracy against customer orders, pricing, purchase orders, and shipping documentation.
- Investigate and resolve billing discrepancies, rejected invoices, pricing issues, deductions, and customer billing concerns.
- Maintain organized customer, order, billing, EDI, portal access, and supporting documentation records.
- Communicate professionally with customers and internal teams to support order accuracy, billing resolution, and timely payment processing.
Compensation and Benefits
- Pay range: $26.00 to $28.00 per hour.
- Job type: Direct hire.
- Location: Monrovia, CA.
- Process customer orders and verify order accuracy before invoicing.
- Prepare, submit, and reconcile invoices through QuickBooks, EDI, email, RetailLink, and customer portals.
- Research and resolve billing discrepancies, rejected invoices, pricing issues, and customer deductions.
- Maintain accurate billing records and coordinate with Sales, Accounting, Shipping, and Logistics teams.
- High school diploma or equivalent required.
- 2+ years of experience in billing, order processing, customer service, food manufacturing, distribution, or a related field preferred.
- Experience with QuickBooks, ERP systems, order management systems, EDI transactions, Microsoft Office, and customer portals.
- Strong data entry skills and 10-key proficiency.
- Excellent attention to detail, accuracy, organization, and mathematical ability.
- Ability to manage multiple priorities, meet deadlines, and maintain accurate records.
- Strong communication and customer service skills with the ability to resolve issues professionally.
- Ability to follow company policies related to food safety, quality standards, workplace safety, and GMP requirements.
Preferred Qualifications
- Bilingual English/Spanish skills.
- Experience with RetailLink or similar customer billing portals.
- Experience in a manufacturing, food manufacturing, distribution, or consumer goods environment.
- Prior experience resolving deductions, chargebacks, invoice rejections, or customer billing disputes.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.