Billing & Work Order Specialist – Summary of Responsibilities:
-Process service call and small-project invoicing, ensuring accurate costing, markups, scope of work, and contract compliance
-Review all jobs for complete descriptions, correct material usage, accurate costs, and proper sell prices before invoicing
-Ensure billing batches are reviewed and approved by management before posting
-Coordinate with service sales personnel to ensure accurate and timely billing
-Monitor outstanding work orders and identify billable items using IFS work-order screens
-Track aging service orders to ensure timely billing upon job completion
-Send invoices via mail, email, or customer billing portals
-Review quoted work orders, auto-bill those meeting requirements, and document billing status notes
-Log unbillable work orders in Smartsheet and follow up with project managers
-Review open work orders daily and follow up with PMs or technicians as needed

Skills, Knowledge & Abilities
-1–2 years of computerized billing and data entry experience (IFS or similar systems)
-Strong proficiency in Microsoft Windows, Excel, and Word
-Understanding of BOLs (Bills of Lading), RMAs, and order-intake processes

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.