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Billing Clerk

Job ID: 1783608
OA Reference: 3156AM/Utilities-Lancaster

  • $31,200 to $35,400
  • Lancaster, 29720

Now Hiring: Utility Billing Clerk
100% on site

Join our team and play a key role in delivering excellent customer service to the community! This position handles utility payments and provides front-line support for water, sewer, and solid waste services.

What You’ll Do:
* Process and post utility payments (in person, drive-thru, mail, and drop box)
* Assist customers with billing questions, service requests, and account setup
* Balance daily collections, run reports, and support deposit preparation
* Handle service connections, disconnections, transfers, and adjustments
* Perform general clerical and office support duties

What We’re Looking For:
* Strong customer service and communication skills
* Accuracy, attention to detail, and basic bookkeeping ability
* Comfort with computers, office equipment, and multitasking
* Ability to stay calm and professional in fast-paced or stressful situations

This is a great opportunity for someone who enjoys working with the public, values accuracy, and wants to contribute to essential city services. Apply today!


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive:
Angye
Branch Phone:
Location:
Columbia, SC