Position: Billing Clerk
Location: San Juan, Puerto Rico, Fully on-site
Schedule: Monday to Friday, 8:30 a.m. – 5:00 p.m. (1-hour lunch).
Compensation: $16.00 per hour

Essential Duties and Responsibilities

• Manage various billing processes for services (electronic, regular, or manual).
• Execute special billing instructions for clients as required.
• Review final invoices to ensure data accuracy, integrity, and compliance with client requirements.
• Process electronic billing, submit invoices to clients, and follow up until payments are received.
• Monitor and track validations, approvals, and rejections of electronic billing.
• Analyze rejections of electronic invoices and make corrections as appropriate.
• Maintain the electronic billing system database updated with special billing agreements.
• Update client records and monitor compliance with billing requirements, including rate updates and special rates.
• Process “Write Downs” in accordance with firm policies.
• Process “Write Ups” based on specifications approved by attorneys.
• Review final invoices, including client addresses and other contact information, prior to submission.
• Participate in special projects related to the billing unit.

Essential Requirements

• Strong knowledge of Microsoft Office; ideally with experience in electronic billing systems.
• Previous exposure or experience in service billing.
• Ability to understand verbal and written instructions.
• Experience preparing reports in Excel.
• Proficiency in operating computer systems and software such as Passport, among others.
• Advanced proficiency in English and Spanish (verbal and written).
• Ability to process tasks quickly and accurately.
• Strong arithmetic computation skills with precision and accuracy.
• Ability to maintain confidentiality when handling sensitive information.
• Strong analytical skills to review accounts and detect discrepancies.
• Sense of urgency in task execution.
• Strong interpersonal skills to establish and maintain effective working relationships with colleagues, employees, and clients.
• Availability during critical periods such as month-end, calendar year-end (December), and fiscal year-end (May).
• Ability to prepare and draft monthly reports.

Education
• Bachelor’s degree in Business Administration, preferably in Accounting, Finance, or Management.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.