Bilingual Spanish Case Manager – Workers’ Compensation Department
Hybrid Work Schedule Opportunity After 90 Days | Free Onsite Parking | Full Benefits

Are you a detail-oriented, bilingual Spanish speaker passionate about making a difference in workers’ compensation case management? Join a very well-known Los Angeles firm with a supportive culture, exciting team events, and monthly treats like Porto’s food deliveries!

About the Role
We’re looking for a Bilingual Spanish Case Manager to support our Workers’ Compensation Attorney/Hearing Representative. You’ll be responsible for managing an assigned caseload of approximately 150–200 cases from intake through settlement.

Work Schedule:

Monday to Friday in-office training for the first 90 days

After training, enjoy a hybrid schedule: 3 days in office, 2 days remote

What You’ll Do
Manage new intake files: initial client contact, verify intake packets, open files in case management software, send representation letters, and coordinate medical appointments

Handle high volume calls and emails from clients, insurance companies, defense counsel, medical providers, and other parties

Medically manage cases by scheduling appointments, obtaining reports, requesting physician changes, and coordinating evaluations (AME/PQME)

Maintain and update case files with medical evidence and correspondence

Review medical reports with attorneys and assist in case development and hearings preparation (summaries, exhibits, medical indexes)

Ensure clients receive all entitled Workers’ Compensation benefits

Complete IMR applications and object to medical reports as needed

Keep accurate, detailed notes and alert Team Lead of any unresponsive defense counsel or adjusters

Maintain open communication to enhance client retention and firm reputation

Why Join Us?
Full benefits package including health, dental, and vision

Free onsite parking in a convenient LA location

Monthly team food orders from Porto’s

Regular team-building events throughout the year

Work with a prestigious firm known for excellence and integrity

Requirements
Fluent in Spanish and English (written and verbal)

Experience in case management, ideally in Workers’ Compensation or related legal field

Strong organizational skills and attention to detail

Ability to handle a high volume of communication and multitask efficiently

Proficiency with case management software and Microsoft Office

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.