Bilingual Spanish Support Agent
Location: Huntington Beach
Type: Temp-to-Hire
Pay: $24–$28 per hour
Schedule: 7:00 AM–4:00 PM, Monday–Friday (one-hour lunch)

Overview:
We’re looking for a dependable Support Agent with strong technical aptitude and the ability to work across multiple systems and screens simultaneously. Candidates who have experience in customer service or sales roles involving device setup, activations, or service enrollments typically transition very well into this role.

Daily Responsibilities:
Answer inbound support and sales calls, and make outbound calls as needed
Assist with client activations and enrollment
Accurately complete tasks and close support cases
Handle complaints and challenging customer interactions with patience and professionalism
Provide technical support for company products and services Communicate with credit, sales, shipping, and other internal teams to ensure timely service
Maintain strong customer satisfaction and deliver consistent, high-quality support

Required Qualifications:
Reliable and able to complete work accurately and on time
Strong phone etiquette and active listening skills
Clear verbal and written communication with leaders, colleagues, and customers
Proven commitment to excellent customer care
Strong attention to detail
Solid technical skills; comfortable navigating multiple systems with 2–3 monitors

Benefits:
10+ days paid vacation per year
8 paid holidays per year
Medical insurance included
Optional vision & dental available out of pocket
401k and FSA available
Breakfast provided Mondays & Wednesdays
Lunch provided Thursdays & Fridays
30+ restaurants and retailers within walking distance of office building

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.