Currently interviewing Bilingual Administrative Customer Service Specialist Candidates who possess excellent interpersonal skills to effectively communicate with residents, board members, vendors, and other stakeholders. This role requires a professional who thrives in dynamic environments and is adept at handling diverse personalities with diplomacy, efficiency, and tact.
•Serve as the primary point of contact for homeowner inquiries via phone, email, and in-person.
•Assist in processing payments, issuing notices, and maintaining accurate records of homeowner accounts.
•Coordinate with vendors and service providers for community maintenance needs.
•Handle conflict resolution with professionalism and neutrality.
•Maintain organized and up-to-date digital and physical files.
•Support general office operations and administrative tasks.
Qualifications:
•Bilingual: Fluent in Spanish and English (written and verbal).
•Minimum 2 years of customer service or administrative experience
•Strong attention to detail with the ability to multitask in a fast-paced environment.
•Excellent written and verbal communication skills.
•Proficient with Microsoft Office Suite and general database management.
•High level of discretion, integrity, and professionalism when handling sensitive issues. APPLY TODAY!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.