Part-Time Receptionist / Information & Referral (I&R) Coordinator
Temp to Hire | Part-Time
Pay Rate: Range: $20–$24
Industry: Government / Public Administration / Civil Services
Experience Level: 3–5 years
Shift: M-F 11-4
Workplace Type: Onsite

About the Role:
We are seeking a friendly, organized, and bilingual (English/Spanish) Part-Time Receptionist / I&R Coordinator to join our team. This role is critical in supporting our daily operations while providing exceptional service and assistance to people with disabilities, older adults, Veterans, and community partners. The ideal candidate is highly adaptable, tech-savvy, and experienced in front desk, clerical, and referral coordination responsibilities.

Key Responsibilities:

Greet and assist consumers, volunteers, community partners, and walk-ins with professionalism and courtesy.

Answer and route incoming calls to appropriate staff members.

Compile, maintain, and track referral data relevant to people with disabilities, older adults, and Veterans.

Provide information and referral assistance and complete program referrals.

Support staff with clerical duties including copying, faxing, mail dissemination, scheduling interview rooms, Zoom meetings, and interpreter services.

Assist in training volunteers on front desk responsibilities and office procedures.

Serve as a member of the Safety Committee and support daily operations while demonstrating flexibility.

Adapt to changing priorities and take on additional responsibilities as needed.

Qualifications:

Associate degree or business certificate OR equivalent combination of education and experience.

Minimum of three years of experience in office administration, front desk, or related positions.

Bilingual in English and Spanish required.

Experience working with people with disabilities, older adults, or other marginalized communities.

Proficiency with Microsoft Office, Google Suite, and general computer applications.

Ability to cope with mental and emotional stress relevant to the position.

Valid California Driver’s License and reliable transportation (or alternative reliable transportation).

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.