This Bilingual Mandarin Banking Customer Service Rep Position Features:
• Comprehensive Medical, Dental and Vision Insurance
• 401K with Employer Matching
• Generous PTO
• Great Pay up to $27/hr. DOE

Immediate need for Bilingual Mandarin Banking Customer Service Rep. Bilingual Mandarin is a must with excellent customer service skills and banking experience.

RESPONSIBILITIES:
• Account opening and closing.
• Responds to inquires or refers inquiries to the appropriate department or person; exhibits the necessary follow through with customers and/or staff involved
• Provides effective customer service and assists in resolving problems within given authority.
• Performs routine duties related to any of the following operational functions:
• ACH Returns and Notification of Changes
• Handling Adjustments, balancing cash advances, chargebacks and collections.
• Bank Account reconciliation (Cashier’s checks, Expense Checks, Interest checks, etc.) • IOLTA Accounts
• Collections (Incoming and Outgoing)
• Regulation D Activity Monitoring
• Legal Process Handling
• Stop Payment Reports

If you are looking for your next career move, apply for this great position as a bilingual Mandarin banking customer service rep today!

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for hiring ordinance.

AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf