Seeking a Bilingual Benefits Representative to make a meaningful impact by helping members navigate their health benefits. In this role, you will be the first point of contact for participants and providers, ensuring they receive accurate information and support for benefits eligibility, claims issues, and coverage questions. You’ll also play an active role in employee education and open enrollment events.

Responsibilities:
• Serve as the primary contact for participant and provider inquiries about health benefits
• Verify eligibility, explain plan benefits, and assist with claims resolution
• Prepare and distribute correspondence, maintaining detailed documentation of interactions
• Educate participants on cost-saving health plan features and encourage in-network utilization
• Coordinate benefit packet distribution and assist with open enrollment presentations
• Ensure confidentiality and compliance with HIPAA regulations
• Support team projects and contribute to process improvements

Qualifications:
• AA degree or 3–5 years of relevant work experience
• Spanish bilingual required
• Strong customer service skills and professional phone etiquette
• Excellent verbal, written, and presentation skills
• Proficiency in Microsoft Office Suite and related software
• Ability to manage multiple tasks, prioritize effectively, and stay organized


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.