Job Summary Required Qualifications and Skills
We are seeking a detail-oriented Banking Operations professional for a contract/temporary opportunity in El Monte, CA. This role is ideal for a banking back-office operations candidate who enjoys working with financial transactions, reconciliations, exception processing, research, and customer inquiries in a deadline-driven environment.
This position offers the opportunity to contribute to critical banking operations functions that support accuracy, compliance, and timely transaction processing. The work environment is well-suited for someone who values teamwork, supportive leadership, clear procedures, and the stability of working within a professional banking operations setting. Successful candidates will be organized, dependable, service-focused, and comfortable handling sensitive deadlines with accuracy and integrity.
Key Responsibilities
- Perform general ledger balancing and account reconciliations accurately and within required timelines.
- Process return items, non-post items, exception transactions, foreign items, ATM balancing, and transaction adjustments.
- Respond to customer inquiries clearly and professionally via phone and email.
- Conduct research and support the creation, reproduction, and use of bank records in a timely and accurate manner.
- Operate with minimal supervision while exercising sound judgment to complete assigned work.
- Follow banking policies, procedures, attendance expectations, and operational controls.
Compensation and Benefits
- Pay range: $23 to $28 per hour.
- Job type: Contract/temporary.
- Location: El Monte, CA.
- Overtime may be required as needed.
- Perform GL balancing, reconciliations, and transaction research.
- Process return items, non-post items, exception transactions, foreign items, ATM balancing, and adjustments.
- Handle customer inquiries through phone and email communication.
- Support accurate and timely bank record administration.
- 3 to 5 years of relevant experience preferred based on role level.
- Banking back-office operations experience within a banking institution is required.
- Proficiency in Microsoft Word and Microsoft Excel is required.
- Strong attention to detail and excellent organizational skills.
- Excellent customer service, written communication, and verbal communication skills.
- Ability to adapt and work effectively in a fast-paced environment with sensitive deadlines.
- Ability to manage multiple tasks simultaneously while maintaining accuracy.
- Strong collaboration, professionalism, integrity, and dependability.
- Ability to work independently with minimal supervision and sound judgment.
- Must adhere to company policy, procedures, and attendance requirements.
- Applicants must have legal authorization to work in the United States. Visa sponsorship is not available at this time.
Preferred Qualifications
- FIS IBS Insight systems experience is a plus.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.