Job Summary
We are seeking a customer-focused Banker for a direct hire opportunity in Roseville, CA. This role is ideal for an experienced banking professional with a strong background in teller operations, new account opening, customer service, and relationship building.
The Banker will support consumer and business clients by opening accounts, recommending appropriate banking products, processing teller transactions, and delivering a high level of service in a professional branch environment. This is a great opportunity to join a stable banking team that values accuracy, customer relationships, compliance, teamwork, and community involvement.
Candidates who enjoy building trust with clients, identifying financial needs, cross-selling banking solutions, and working collaboratively with branch leadership and internal partners will be well positioned for success.
Key Responsibilities
- Open and support consumer and business checking, savings, CDs, IRAs, and related account products while ensuring proper documentation, account titling, and compliance requirements.
- Interview and profile customers to identify needs, recommend appropriate banking products and services, and refer clients to internal partners when needed.
- Process teller transactions as needed while maintaining an excellent balancing record and providing accurate, efficient service.
- Respond to client inquiries in person and by phone while resolving concerns with professionalism, tact, and a customer-first approach.
- Support branch goals by identifying sales opportunities, generating new business, retaining at-risk customers, and contributing to a positive client experience.
- Follow banking regulations and internal procedures, including Bank Secrecy Act requirements, information security standards, and new account documentation guidelines.
Compensation and Benefits
- Direct hire opportunity.
- Pay range: $20.00 to $28.60 per hour.
- Location: Roseville, CA.
- Minimum of 10 CRA volunteer hours per year, typically scheduled during business hours.
- CRA volunteer time is compensable, and mileage is reimbursed.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Open and maintain consumer accounts, business accounts, CDs, IRAs, and other retail banking products.
- Process teller transactions, balance accurately, and support daily branch operations.
- Cross-sell banking products and services based on customer needs.
- Maintain accurate documentation and follow banking compliance requirements.
- Minimum of 3 years of banking teller experience preferred for this level of opportunity.
- Experience opening consumer accounts is required.
- Experience opening business accounts is required, with complex business account experience preferred for senior-level consideration.
- Strong customer relations skills and the ability to communicate effectively with customers, employees, and internal partners.
- Working knowledge of basic banking regulations, including BSA and information security requirements.
- Ability to handle confidential information with excellent judgment, accuracy, and accountability.
- Proficiency with Microsoft Word, Excel, Outlook, and banking software programs.
- Professional, positive, and cooperative approach to customer service and teamwork.
- Ability to identify sales opportunities, support branch growth goals, and maintain strong client relationships.
Preferred Qualifications
- Prior supervisory or backup supervisory experience.
- Advanced experience opening complex business accounts, Trust and Estate accounts, and IRAs.
- Experience supporting business clients with Treasury Services such as remote deposit capture, armored services, or courier services.
- Experience processing branch reports such as currency transactions, returned items, overdrafts, and callbacks.
- Ability to approve large transactions, provide supervisor overrides, and support branch leadership when needed.