Join our team as a Client Service Representative, where you’ll help customers open accounts, access financial services, and enjoy an exceptional banking experience. Depending on your background, you may qualify for CSR II, CSR III, or Senior CSR III.
What You’ll Do Open and maintain consumer and business accounts Assist customers in selecting banking products and services Cross-sell bank products and generate new business Provide outstanding in-person and phone customer service Ensure accurate documentation and compliance with banking regulations Process teller transactions as needed Maintain strong knowledge of bank products and account requirements Complete required CRA volunteer hours (10 per year) Perform additional branch support duties as assigned What You Bring CSR II: 1+ year teller experience Beginner experience opening consumer accounts Strong customer service and communication skills CSR III: 2+ years teller experience Experience opening consumer and basic business accounts Knowledge of BSA and Information Security Senior CSR III: 3+ years teller experience Advanced experience with complex business accounts Supervisory experience preferred Ability to support escalations and branch operations

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.