Job Summary
We are seeking an experienced Bank Teller for a direct hire opportunity in Mountain View, CA. This role is ideal for a banking professional who brings strong teller operations experience, excellent customer service skills, and the confidence to support branch leadership with transaction approvals, client service, compliance, and account support.
The Bank Teller will play an important role in delivering a positive client experience while helping the branch meet service, operational, and business development goals. This position offers the opportunity to work in a professional banking environment with supportive leadership, strong teamwork, and a focus on customer relationships, accuracy, and long-term career growth.
Key Responsibilities
- Process teller transactions accurately, maintain a strong balancing record, and provide courteous service to clients in person and by phone.
- Approve large transactions for teller staff within assigned limits and provide supervisor overrides when required.
- Process the Daily Large Transaction report and submit required documentation to Compliance by established cutoff times.
- Open and support consumer and business checking accounts, savings accounts, CDs, and IRAs while ensuring proper documentation and account titling.
- Identify customer needs, recommend appropriate banking products and services, and refer clients to internal staff or partners as needed.
- Support the Branch Manager or backup with assigned duties, including handling difficult client situations and retaining at-risk customers.
Compensation and Benefits
- Direct hire opportunity.
- Pay range: $26.00 to $31.00 per hour.
- Location: Mountain View, CA.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Process daily teller transactions, large transaction reporting, account documentation, and compliance-related branch procedures.
- Support new account opening and maintenance for consumer and business banking products.
- Provide customer service, cross-sell banking products, and identify opportunities to support branch profitability goals.
- Assist with supervisory teller functions, including transaction approvals, overrides, and escalation support.
- 6 to 10 years of banking, teller, branch operations, or related financial services experience.
- Strong knowledge of teller procedures, cash handling, balancing, account servicing, and branch operations.
- Experience with consumer and business checking, savings, CDs, and IRAs.
- Understanding of banking regulations, including Bank Secrecy Act requirements.
- Ability to review documentation for accuracy, proper account titling, and required approvals.
- Strong customer service, communication, problem-solving, and relationship-building skills.
- Professional, positive, and proactive approach to client service and teamwork.
- Ability to identify customer needs, recommend appropriate products, and make effective referrals.
Preferred Qualifications
- Prior experience in a lead teller, senior teller, personal banker, or branch operations support role.
- Experience handling large transaction reporting, compliance submissions, and supervisor-level transaction reviews.
- Background in community banking, retail banking, or consumer lending environments.
- Strong ability to de-escalate client concerns and support customer retention.