Seeking an experienced Bank Operations Specialist (or Branch Operations Officer) with 5+ years of banking experience (8+ years for Officer level) to oversee branch operations, mentor staff, and support business growth.

Responsibilities:
• Lead daily branch operations, including staff scheduling, transaction approvals, and banking compliance with federal and state regulations
• Train, coach, and develop tellers, bankers, and customer service representatives to deliver outstanding client service
• Oversee account services, including new account openings, teller operations, callbacks, and banking dispute resolution
• ,Ensure branch security, operational reporting, audits, and required certifications are accurate and completed on time
• Partner with the Branch Manager on business development, customer retention, cross-selling, and promotional initiatives
• Motivate and develop staff through goal setting, performance management, and recognition of high performance

Qualifications & Skills:
• Specialist Level: 5+ years of retail banking experience, including 2+ years in bank operations and supervision
• Officer Level: 8+ years of banking leadership experience, including 4+ years in branch operations and supervision
• Proficiency in Microsoft Office, core banking systems, and branch operations software
• Strong leadership, communication, coaching, and relationship-building skills
• Notary Public designation preferred


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.