Seeking an experienced Branch Operations Specialist to support the daily operations of the branch while ensuring exceptional customer service and regulatory compliance. This role is critical in maintaining operational standards, coaching staff, and assisting the Branch Manager in driving branch performance.

Duties:
• Schedule branch staff to ensure adequate coverage
• Ensure compliance with operational policies and procedures
• Provide training, support, and performance feedback to staff
• Maintain branch security and ensure proper controls are in place
• Handle escalated client inquiries and resolve account issues
• Oversee daily reports including overdrafts, file maintenance, and exceptions

Requirements:
• Minimum 5 years of banking experience
• Minimum 2 years in a supervisory role
• Minimum 2 years of operations experience
• Proficient in Microsoft Word, Excel, Outlook, and banking systems
• Notary Public preferred
• Strong leadership, communication, and problem-solving skills

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.