Job Summary Required Qualifications and Skills
We are seeking a B2B Collector for a temp-to-hire opportunity in Orange, CA. This role is ideal for an experienced collections, accounts receivable, or commercial credit professional who enjoys managing business accounts, resolving payment issues, and building productive customer relationships.
The B2B Collector will manage an assigned portfolio of commercial accounts, conduct outbound collection activity, respond to customer inquiries, and support credit-related decisions. This opportunity offers a consistent Monday through Friday schedule, competitive hourly pay, and the potential to grow into a long-term role. Candidates can expect a professional, team-oriented environment with supportive leadership, clear expectations, and opportunities to contribute to an important accounting and finance function.
Key Responsibilities
- Manage and collect on an assigned portfolio of business-to-business accounts.
- Conduct outbound calls and emails to secure payment on past-due invoices.
- Handle inbound customer calls, answer account questions, and provide invoices, statements, and payment information.
- Research and resolve billing issues, payment discrepancies, and customer disputes professionally.
- Review customer accounts to support approval or denial of new credit and credit line increases.
- Maintain accurate and timely documentation of all account activity, follow-up actions, and payment commitments.
Compensation and Benefits
- Pay: $24 to $26 per hour.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Job Type: Temp-to-Hire.
- Location: Orange, CA.
- Manage a high-volume portfolio of commercial accounts.
- Drive business-to-business collections through professional outbound communication.
- Resolve billing inquiries, disputes, and account issues.
- Support commercial credit review and account documentation.
- 3 to 5 years of relevant collections, accounts receivable, or commercial credit experience preferred.
- Experience with B2B collections, AR follow-up, or business account management.
- Strong communication, negotiation, and customer service skills.
- Ability to work with past-due accounts while maintaining positive client relationships.
- Strong attention to detail and ability to accurately document account activity.
- Ability to prioritize workload, meet deadlines, and manage a high-volume account portfolio.
Preferred Qualifications
- Prior experience reviewing accounts for credit approvals, credit line increases, or commercial credit decisions.
- Experience providing invoices, statements, and account documentation to business customers.
- Comfortable working in a fast-paced accounting, finance, or accounts receivable environment.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.