This Auto Shipping CSR Position Features:
• Temp to Hire
• Monday to Friday - 8am - 5pm
• Pay $18/hr

Our client manufacturing company is a growing organization dedicated to producing high-quality vitamins products while delivering exceptional customer experiences. The company values teamwork, reliability, and continuous improvement and is seeking motivated individuals to join its team.

Position Summary:
We are seeking a Customer Service Representative to serve as the primary point of contact for customers. The ideal candidate will be professional, detail-oriented, and committed to providing excellent service while supporting daily manufacturing and distribution operations.

WHAT YOU'LL DO:
* Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
* Process orders, returns, and account updates accurately
* Resolve customer issues and provide effective solutions
* Maintain accurate customer records and documentation
* Coordinate with internal departments to ensure customer satisfaction
* Adhere to company policies, procedures, and quality standards

YOU ARE ALREADY GREAT AT THESE:
* High school diploma or equivalent (associate degree preferred)
* Prior customer service experience preferred
* Strong verbal and written communication skills
* Excellent problem-solving and organizational abilities
* Ability to multitask in a fast-paced environment
* Basic computer and office software proficiency

WHAT'S IN IT FOR YOU:
* Competitive compensation
* Supportive and collaborative team environment
* Opportunities for growth and advancement
* Training and ongoing development

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.