Position Overview
We are seeking an experienced Assistant Credit Manager to support our credit and collections team. This role is key in managing customer credit accounts, evaluating creditworthiness, monitoring payment performance, and ensuring timely collections. The ideal candidate will have prior managerial experience and a proven ability to improve credit processes, including leveraging AI tools and external research to optimize accounts receivable (AR) strategies. Success in this role is measured by maintaining low delinquency rates, improving collection efficiency, mitigating financial risk, and strengthening customer relationships.

Key Responsibilities

Monitor aging reports and proactively contact customers to resolve past-due balances, keeping delinquency within targets

Analyze credit data and financials to assess creditworthiness for new and existing accounts; set and adjust credit terms and limits

Reconcile accounts, investigating deductions, overpayments, and discrepancies

Respond to credit inquiries from vendors, customers, and internal stakeholders

Collaborate with sales and customer service to resolve invoice disputes and deductions

Maintain accurate records of credit and collections activity in ERP/CRM systems

Prepare credit risk summaries, aging reports, and support month-end AR closing processes

Continuously improve credit documentation, policies, and procedures to ensure compliance with internal standards

Suggest process improvements to reduce AR issues and improve collections efficiency

Lead small-scale credit or collections initiatives and mentor junior team members on credit policies and documentation standards

Implement and leverage AI tools and external research to enhance credit and AR strategies

Qualifications

1–3 years of experience in credit, collections, or accounts receivable, with a proven track record of success

Prior managerial experience overseeing AR or credit-related functions

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Strong analytical and problem-solving skills with knowledge of general ledger and accounting principles

Excellent verbal and written communication skills with professional phone etiquette

Ability to build and maintain strong relationships with internal and external stakeholders

Highly disciplined, self-motivated, and able to work in a fast-paced, dynamic environment

Experience with ERP systems (SAP, NetSuite, Oracle), PeopleSoft experience preferred

Strong organizational skills, attention to detail, and time management

Why Join Us?
This is an excellent opportunity to contribute to a growing team, lead initiatives that improve collections and credit processes, and make a meaningful impact on the company’s financial health.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.