Product Development & Support Coordinator - Bilingual Mandarin

**Bilingual Mandarin is a must**

Job Type: Full-time

About the Role
We are looking for a detail-oriented Product Development & Support Coordinator to join our team. This role serves as a vital link between our sales, product, and factory partners, ensuring that development projects stay on track and that our customers receive timely, accurate support. The ideal candidate is highly organized, proactive with follow-ups, and an excellent communicator.

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Key Responsibilities
• Coordinate all phases of product development, from initial concept to successful launch.
• Track and manage critical-path activities, ensuring deadlines and milestones are met.
• Maintain an organized and up-to-date list of ongoing projects to prevent delays or missed details.
• Communicate directly with overseas factories to monitor sample development, timelines, and revisions.
• Support the sales team by providing product information, updates, and timely follow-ups to customers.
• Facilitate communication between internal departments (sales, design, logistics, and customer service) to quickly resolve issues.
• Gather and analyze customer feedback to recommend product improvements.
• Conduct product training sessions for customer service and sales staff as needed.
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Requirements
• Strong passion for consumer products and market trends.
• Proficiency in MS Office and product/project tracking tools.
• Excellent communication skills (written & verbal) with strong follow-up discipline.
• Highly organized with the ability to manage multiple projects simultaneously.
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Education & Experience
• Bachelor’s degree
• Previous experience in product coordination, sales support, or factory-side development is a plus.
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Language Skills
• English required.
• Bilingual in Mandarin is a must (for overseas factory communication).
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Reasoning & Work Style
• Fast learner with strong problem-solving skills.
• Team-oriented and able to collaborate across departments.
• Proactive with follow-ups and attention to detail.
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Benefits
• 401(k)
• Health insurance
• Life insurance
• Paid time off
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Schedule
• 8-hour shift (in person)
• Monday to Friday

Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.