Job ID: 1802391
Reference Code: CL rochAccot-Receiv/custservice8-12
Job Summary
We are seeking a dependable and detail-oriented Accounts Receivable / Customer Service Specialist for a temporary on-site assignment in Henrietta, NY. This role is ideal for a candidate with prior accounts receivable experience who enjoys a combination of accounting support, customer account management, collections, and direct customer service.
This opportunity offers a structured training period alongside the current employee before transitioning into coverage responsibilities during an upcoming leave. The work environment is collaborative, professional, and team-oriented, with an emphasis on accuracy, helpful customer interactions, and maintaining positive relationships. Candidates who thrive in a supportive workplace, enjoy variety in their day, and take pride in organized financial processes will be well suited for this assignment.
Key Responsibilities
- Process and reconcile daily deposits, post payments to customer accounts, and maintain accurate receivables records.
- Prepare and distribute weekly sales reports, customer statements, and account-related documentation.
- Follow up on outstanding accounts, assist with collections activity, and support timely resolution of account balances.
- Manage customer returns and credits while ensuring accurate processing and documentation.
- Assist walk-in customers with account inquiries and provide professional, responsive customer service.
- Serve as backup support for customer service representatives as needed while maintaining a safe, compliant, and cooperative work environment.
Compensation and Benefits
- Pay Rate: $22.00 per hour.
- Job Type: Temporary assignment, expected to last approximately 8 to 10 weeks.
- Schedule: Monday through Thursday, 8:00 AM to 4:30 PM, and Friday, 8:00 AM to 4:00 PM.
- Work Arrangement: On-site in Henrietta, NY.
- Start Date: ASAP.
- Training is expected to begin in early to mid-September, with full coverage responsibilities beginning October 5.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Process accounts receivable transactions, including payment posting, deposits, and account updates.
- Prepare customer statements, sales reports, and account documentation.
- Support collections, account follow-up, customer inquiries, returns, and credits.
- Maintain accurate records while delivering professional customer service.
- 1 to 2 years of relevant accounts receivable, accounting support, or customer account experience preferred.
- Previous experience posting payments to customer accounts.
- Experience preparing and processing daily deposits.
- Experience generating and managing customer statements.
- Strong attention to detail, accuracy, and follow-through.
- Excellent organizational and time-management skills.
- Professional communication skills with both customers and internal team members.
- Strong customer service skills and a positive, dependable attitude.
- Ability to work on-site for the full temporary assignment schedule.
Preferred Qualifications
- Collections experience.
- Experience processing customer returns and credits.
- Proficiency with common business software and accounting systems.
- Ability to work independently while contributing to a collaborative, team-focused environment.