Accounts Receivable (AR) Manager

Location: Hybrid | Orlando, FL (32821 zip code)

Duration: Approximately 6 months (strong potential to convert to permanent)

Salary: $75,000–$85,000 base (open to higher for the right fit)

Company is seeking an experienced Accounts Receivable (AR) Manager for an immediate, high-priority opening. This is a critical role, and the team will move very quickly on interviews and hiring decisions.



Position Summary

The Accounts Receivable Manager oversees all AR functions related to park operations, including guest ticketing revenue, group sales, events, sponsorships, memberships, and corporate billings. This role ensures accurate and timely revenue recognition, supports cash flow forecasting, strengthens internal controls, and leads an AR team supporting both on-site park operations and centralized finance functions.

Key Responsibilities:

Revenue & AR Operations:
Oversee daily AR activities related to ticket sales, season passes, in-park spending, online sales, and B2B/group bookings
Ensure accurate reconciliation of ticketing systems, POS systems, and cash platforms (e.g., Accesso, OmniPOS, Gateway)
Manage invoicing, billing cycles, credit memos, collections, and cash application
Partner with Group Sales, Events, and Marketing teams on contract billing and revenue recognition
Own AR aging reports and drive collection strategies to minimize DSO

Controls, Compliance & Reporting:
Maintain strong internal controls over cash, deferred revenue, and guest payments
Ensure compliance with company policies, GAAP, SOX, and audit requirements
Prepare AR-related reporting for month-end close, forecasting, and leadership dashboards
Support budgeting, year-end audits, and tax-related requirements

Systems & Process Improvement:
Act as AR system owner/SME for ERP and ticketing integrations (Workday, SAP, NetSuite, Oracle, etc.)
Partner with IT and operations to streamline reconciliations and automate reporting
Improve processes related to refunds, chargebacks, billing accuracy, and payment disputes

Leadership:
Lead, coach, and develop AR team members (coordinators, specialists, analysts)
Set clear performance expectations and service standards
Foster a culture of urgency, accountability, accuracy, and guest-first service

Qualifications:
Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)
5+ years of Accounts Receivable experience
2+ years in a supervisory or management role
Strong understanding of GAAP revenue recognition and AR lifecycle
Experience in high-volume transactional environments
Advanced Excel and strong analytical skills

Preferred:
Experience in theme parks, attractions, hospitality, entertainment, or high-volume venues
Experience with ticketing/POS systems and deferred revenue accounting
Knowledge of chargebacks, PCI compliance, and guest refund processes
CPA, CMA, or similar certification a plus

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.